We have owned and operated storage properties in the Southeast for over 12+ years. We decided to go against the industry norms and focus on the customer.
From the beginning, we have pushed for simplicity in the leasing of a unit once you lease with us, giving you a good value plus treating you fairly.
We were aware of many poor (and unnecessary) practices in the industry that we are committed never to follow. There is no worse feeling than being quoted one price and then discover additional fees added to your bill.
No Hidden Fees. Every dollar you pay us goes toward your rent. We don't charge deposits or admin fees. Those guys with "$1 move-in Special" does not mean “that is all you will pay”. Often the additional fees you pay (deposit, administrative fees, after-hour access fees, purchase lock fee) will EXCEED your rental rate.
Simple and Quick Move-in Process. Whatever your reason for needing a storage unit, one thing we know - the less time you have to spend on finding and renting a unit, the more time you have for you. We streamlined our process. You will never sit in an office waiting for assistance to then have to complete 20 minutes of paperwork. We take pride in being able to rent a unit in about 5 minutes, either over the phone or online from your laptop, tablet, or phone. All paperwork is completed electronically.
We value our customers' time and want to make the move in and monthly payment process as quick and easy as possible.
One Year Rate Guarantee. Economy Storage also prides itself on maintaining a long term client base. We guarantee our rates for one year. Ask the other guys if they guarantee not to raise your rent for 12 months. This is unheard of in the Self Storage Industry.